Smove

Car Rental Singapore

Singapore's top rated hourly car rental service.
Convenient and easy to use car sharing.
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drive a Smove car for Grab
Grab driver app

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No deposits or contracts.
Hourly car rental for Grab

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Car Categories

Saver
saver category
Our Saver cars are the Toyota Aqua Hybrid 1.5 and the Mitsubishi Attrage 1.2. They are easy to drive and handle, making them great for simple, fuss-free commuting to get you from A to B.

Make / Model
  • Toyota Aqua
  • Mitsubishi Attrage
Value
value category
Our Value car is the Mazda 3 (or similar). Sporty performance, comfort and function at great value! If you want a little extra "oomph" getting from A to B, then this is the car for you.

Make / Model
  • Mazda 3
XL Plus
xl plus category
We use the Mazda 8 MPV for the perfect blend of performance and function. Seats up to 8 people with the option to fold the back seats for extra boot space. Take the whole family out.

Make / Model
  • Mazda 8
Premium
premium category
Smove around town in style and enjoy business-class luxury! Our premium car is the BMW 320i. Make your booking and you stand a good chance of getting a FREE upgrade to the BMW 335GT!

Make / Model
  • BMW 320i
  • BMW 335i GT


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Saver Pricing

$50
$90
$120
$150

Fuel included. High mileage caps.

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$6/hr
$4/hr
$6/hr
$4/hr

Mileage charge applies.
Weekend, PH, & Friday 5pm to 12am, $6/hr.

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Promotions

$33for 3 hours
Value Category - Weekday Promo
Applicable weekdays only. Promo is inclusive of 100KM mileage. Personal bookings.
Expires 31/10/18
$66for 6 hours
Value Category - Weekday Promo
Applicable weekdays only. Promo is inclusive of 150KM mileage. Personal bookings.
Expires 31/10/18
$31.50for 3 hours
Saver Plus Category - Weekday Promo
Applicable weekdays only. Promo is inclusive of 100KM mileage. Personal bookings.
Expires 31/10/18
$63.00for 6 hours
Saver Plus Category - Weekday Promo
Applicable weekdays only. Promo is inclusive of 150KM mileage. Personal bookings.
Expires 31/10/18
$30for 3 hours
Saver Category - Weekday Promo
Applicable weekdays only. Promo is inclusive of 100KM mileage. Personal bookings.
Expires 31/10/18
$60for 6 hours
Saver Category - Weekday Promo
Applicable weekdays only. Promo is inclusive of 150KM mileage. Personal bookings.
Expires 31/10/18
$6 peak / $4 non-peakper hour
New pricing for Grab/Lalamove bookings
Mileage is not included. Please refer to our FAQ for the formula of the mileage.
Expires 31/10/18

Locations

+
smove locations
AtoB
different pickup/dropoff
24hrs
return anytime
HDB
shopping malls, offices

FAQ

To rent a car, you must have valid Class 3 or 3A licence & with at least 2 years of driving experience.

As a foreigner you must have a valid foreign licence and an International Driving Permit. If you have been in Singapore for more than 1 year, you must convert to a local driver's licence.


Saver, Value, XL Plus Category
Age Limit: 24 - 65 years old

Premium Category
Age Limit: 27 - 65 years old

Just a photo of the front and back of your driver's licence and NRIC for verification.

New users:


You will be required to make upfront payment for your first 3 trips. After you've successfully completed your first 3 trips, your provided credit/debit card will be charged automatically at the end of every trip usage.


Current users who have made trips:


Your provided credit/debit card will be charged automatically at the end of every trip usage. You should expect an email receipt within 12 hours after ending your trip.


A customer may also be requested to make upfront payment for bookings under the following circumstances:

- History of delayed payments

- Long bookings greater than 24 hours

Yes. Your privacy and security is taken very seriously. Our website is secured with https protocol to protect the privacy of information provided. We use the highly reputable Braintree payment solution used by companies such as Uber. As such security standards are 100% PCI compliant and all payment information is securely encrypted.

Please email support@smove.sg. If there really was a billing error, we will rectify it for you as soon as possible!

Log-in to your account. Under the "Settings" tab, click "Credit/Debit Card".

No. Payment is made from the credit or debit card that you registered with Smove. The EZ-link card identifies you and is used to lock/unlock the cars.

You can pick up a car at one of our Smove car sharing locations.

Different car categories will be available for customers to book.

There will be different car models under each category but you will not be able to choose a specific make/model. You will be allocated one of the models shortly before your booking based on availability and location of the car.

For Grab bookings, minimum is 3 hours (Mon-Fri mornings, ex PH) or 4 hours at all other times.

For personal trips, the minimum booking duration is 1 hour (however the minimum price is $50, equivalent to our 3-hour package).

Yes. You indicate your return location at the time of booking. Any changes to your booking is subjected to availability. If you wish to make any changes, you can amend it online under "My Bookings" at least 2 hours before your booking start time.

If you wish to change it while your trip is ongoing, you need to call 6423 0068 for approval. All changes are subject to availability. If you do not inform us, a relocation fee of up to $50 is charged to you.

There is a cancellation fee and the amount depends on how close it is to your booking start time:

30 mins or less after placing the booking: FREE (or $8 if you made a booking for a car in 2 hours time or less)
More than 2 hours before your booking start time: $8
Less than 2 hours before your booking start time: $25
After your booking start time: $50

You are allowed to start your trip up to 15 minutes early free of charge. Any earlier and charges of $5/15 mins apply for the extra time used.

Please call 6423 0068 to inform us if you are returning the car late. There is a 15 mins grace period and extensions beyond this are charged at $6/15 mins, or up to the next pricing package. All extensions are strictly subject to availability.

Car rental charges will begin from your booking trip start, regardless if you have shown up or not. If you cancel after your booking start time, you will incur the relevant usage charges. IF you are late to your booking by more than 1 hour and we do not receive notification from you, your trip will be automatically cancelled and you will be charged $50 for that hour of usage.

After returning the car (make sure it is turned off and parked), log-in to app.smove.sg and press "My Bookings". Press the "END TRIP" button. Input your deck/basement level and car park lot number then press "END TRIP". If it is ended successfully, you will see the message "Recently Ended". Do not SMS end your trip.

All parking and ERP charges incurred during the trip are borne by the customer. For parking incurred before the start of your trip, we will pay for the time from when the car entered the car park until your booking start time. This amount will be reimbursed to you by deducting it from your bill.

If it is a ticket-based fine, you can make payment the next day at any AXS station or at the respective government online portals. If not, we will inform you once a notice is received and we will request for you to provide your personal particulars. An admin fee of $10.70 is charged each time Smove has to provide your particulars to the relevant authorities. You will be sent a fine notice separately for your necessary action.

Smove does not make fine payments on behalf of customers.

Car rental is currently for Singapore use only. You are not allowed to drive the cars to Malaysia. Doing so will subject you to a penalty of $200 + additional damage fees.

No. Although some of our cars have in-built GPS navigation, it is not updated. We recommend all customers plug their phones into the USB port and use Google Maps for navigation.

We do allow pets. However it is the customer's responsibility to take all measures to keep the car clean. Cars found in an unsatisfactory condition may incur cleaning charges of up to $100.

Smoking is strictly not allowed, even with the windows wound down. Customers caught smoking may be fined up to $100.

(It is compulsory to use the Speedpass at Esso for your fuel top up)

An Esso Speedpass will be installed on every car. It is attached to the back of our card reader. Head to any Esso petrol kiosk to top up Synergy Extra 5000.

The Speedpass must be returned to the unit after use. A fine of $100 will be imposed if a Speedpass is misplaced/mishandled during your trip.

Watch the video

If the speedpass is not used in any special circumstances, you will be reimbursed the NETT amount. If there is no NETT amount stated, you will be reimbursed (gross - 19%).

You may send the car for a car wash at a petrol station. Please take pictures of the condition of the car and send it to support@smove.sg, so that we can remind the previous customer to keep the car clean.

Take a picture of the receipt and upload it through your Smove account (app.smove.sg > My Bookings > Upload Receipts) and we will reimburse you for it.

Please park the car as near as possible to the Smove parking lot. When ending your trip online, inform us of the exact parking deck and lot number. Please do not park at reserved red lots.

You may update your CAN number yourself. Just log-in to your account and click "Settings". Under "Profile" there is a field where you can update your CAN number. The update takes effect immediately, except if you are in the midst of a trip. In this case you need to call us at 6423 0068.

Please log-in to app.smove.sg and go to "Past Trips". Click on "Lost Item" to report the loss of your item. We will proceed with the investigation after we have received your report. The status of the investigation will be updated via the same page. We cannot guarantee your items will be found and accept no liability for your loss.

Items will be disposed of if not collected in 1 month.

We have comprehensive motor insurance in place for all our cars. The rental cars are insured against all 3rd party risks & liabilities, damage to the car, subject to the following excess for the following categories:


Saver & XL Plus Category:
Own damage excess per accident: $2,000 & 3rd party excess per accident $2,000.

Value Category:
Own damage excess per accident: $2,500 & 3rd party excess per accident $2,500.

Premium Category:
Own damage excess per accident: $3,000 & 3rd party excess per accident $3,000.


7% GST applies

Please call us immediately at 6423 0068.
If it is a minor accident, we may pursue a private settlement in which case the customer is liable to pay for all repair-related costs as determined by Smove plus an administrative fee of up to $150. Otherwise, the customer will be liable up to the stated insurance excess amounts. There is strictly no negotiation of repair costs.

Please call us immediately at 6423 0068. For punctured tyres or car breakdown, customers are required to minimally pay a $50 service fee for on-road assistance. On top of this, the cost of repair or replacement of car parts shall also be charged to the customer. However if it is due to normal wear and tear, all charges are waived and borne by us.

This link is unique to you only. Share it with your friends and tell them to click on it to sign-up. This "tags" him/her as your referred friend and allows us to correctly deposit credits into both your accounts.

The credits only get deposited into your account once your friend has booked and completed their first trip.

Nope! They will always be there until your next booking, whenever that is.

You don't need to do anything! On your next booking, your credits will automatically be used to offset your car rental charges. Any remainder will stay in your account to be used for following bookings.

Sorry, our Smove credits can only be spent on Smove trips and are not refundable for cash.

Please call us at 6423 0068 or email support@smove.sg. We will assist you with any issues.

For bookings under Saver, customers are charged according to the pricing blocks, inclusive of insurance and the most generous mileage caps in industry.


Weekday Promo:
3 hours: $50
6 hours: $60 ($30 off)
12 hours: $90 ($30 off)
24 hours: $100 ($50 off)


Weekend:
3 hours: $50
6 hours: $90
12 hours: $120
24 hours: $150


Promotion is subject to end without prior notice, on company's discretion.

For bookings under Saver Plus, customers are charged according to the pricing blocks, inclusive of insurance and the most generous mileage caps in industry.


Weekday Promo:
3 hours: $52.5
6 hours: $63 ($31.50 off)
12 hours: $94.5 ($31.50 off)
24 hours: $105 ($52.50 off)


Weekend:
3 hours: $52.50
6 hours: $94.50
12 hours: $126
24 hours: $157.50


Promotion is subject to end without prior notice, on company's discretion.

For bookings under Value, customers are charged according to the pricing blocks, inclusive of insurance and the most generous mileage caps in industry.


Weekday Promo:
3 hours: $55
6 hours: $66 ($33 off)
12 hours: $99 ($33 off)
24 hours: $110 ($55 off)


Weekend:
3 hours: $55
6 hours: $99
12 hours: $132
24 hours: $165


Promotion is subject to end without prior notice, on company's discretion.

For bookings under XL Plus, customers are charged according to our hourly rates, with a minimum booking of 3 hours. It is inclusive of insurance. Mileage will be charged based on the distance you've travelled.


Per Hour: $9
12 hours: $90
24 hours: $160


Mileage Calculation:
0.216L/KM x Kilometres Driven x Current Petrol Price – 15% Discount

For bookings under Premium, customers are charged according to our hourly rates, with a minimum booking of 3 hours. It is inclusive of insurance. Mileage will be charged based on the distance you've travelled.


Weekday Promo:
Per Hour: $18
12 hours: $130
24 hours: $190
1 week: $980


Weekend:
Per Hour: $21
12 hours: $160
24 hours: $220
1 week: $980


Mileage Calculation:
0.227L/KM x Kilometres Driven x Current Petrol Price – 15% Discount


Weekend: Friday, Saturday, Sunday, Public Holidays
Note: If any part of the booking intersects the weekend, weekend pricing applies to the entire booking.

We dislike hidden costs as much as you do. You only pay for what you use.

Charges begin at your booking start time or when you start your trip, whichever is earlier. Charges end at your booking end time or when you actually end your trip, whichever is later.

Mileage included varies by the cost of a booking, not the duration:

$50 – $89 = 100km
$90 – $119 = 150km
$120 – $149 = 200km
$150 – $199 = 300km

Mileage caps do not affect 99% of our customers, however, if you are a super-heavy user, you will incur an additional charge of $0.30/km for every kilometre driven above the mileage cap.

Some examples to simplify this:

Example 1: Booking from 6:30 p.m. to 9:30 p.m. (3 hrs)

Breakdown of costs:
6:30 p.m. to 9:30 p.m. (3 hrs) = $50

Since the cost of the booking falls within the range of $50 – $89, customers can drive up to 100km free of charge!

Example 2: Booking from 10:00 a.m to 4:00 p.m. (30 hrs)

Breakdown of costs:
10:00 a.m. to 10:00 a.m. next day (24 hrs) = $150
10:00 a.m. to 4:00 p.m. (6hrs) = $90
Total cost of the booking: $150 + $90 = $240

In this case, the mileage included will be calculated as:
$150 = 300km
$90 = 150km
Total mileage: 450km
Hence, customers can drive up to 450km free of charge!

Example 3: Booking from 9:00 a.m. to 9:00 p.m. (36 hrs)

Breakdown of costs:
9:00 a.m. to 9:00 a.m. next day (24 hrs) = $150
9:00 a.m. to 9:00 p.m. (12hrs) = $120
Total cost of booking: $150 + $120 = $270

In this case, the mileage included will be calculated as:
$150 = 300km
$120 = 200km
Total mileage: 500km
Hence, customers can drive up to 500km free of charge!

Different car categories will be available for customers to book. Some categories will be fitted with the PHV decal so you can drive for Grab. However, cars under specific categories will not be available for PHV. Please select the correct car category before confirming your booking!

Once you've ensured your Grabcar driver account is activated, simply log in to your Smove account to make a Grab booking 2 hours in advance!

To drive for Grabcar using Smove, please sign up via this link:

https://forms.zohopublic.com/grab/form/GPHSmoveDriverSignup/formperma/wkieSBD8-s6v9ky0h1qlCf2DOrqngDysSSbUY7GPK2s


It will take up to 5 working days for your GrabCar account to be activated!

If you have an existing Grabcar driver account, you can go on to make a Grab booking with Smove immediately!

Smove will send an email to Grab regarding the update of your carplate number.

No, you will not be able to use a GrabTaxi account with Smove. You can only drive Smove for Grab if you have a GrabCar account.

Please register for a Grabcar account via this link:

https://forms.zohopublic.com/grab/form/GPHSmoveDriverSignup/formperma/wkieSBD8-s6v9ky0h1qlCf2DOrqngDysSSbUY7GPK2s


It will take up to 5 working days for your GrabCar account to be activated!

For instructions on obtaining your PDVL or TDVL, check out this link here: https://www.grab.com/sg/gcpdvl_atd/

Visit them at:

  The Herencia

  46 Kim Yam Road #1-14/15


Opening Hours:

  Mon - Fri: 9.30am - 6pm

  Sat: 9am - 1pm


Alternatively, you can call Grab at 66550005!

Our pricing is not inclusive of mileage charge.
Mon - Thu:
06:00 - 11:00 & 17:00 - 22:00: $6 per hour
Fri:
06:00 - 11:00 & 17:00 - 00:00: $6 per hour
All other timing: $4 per hour

Sat, Sun and Public Holidays:
All day: $6 per hour

The mileage charge includes all petrol used and direct costs associated with wear & tear of our cars. The price calculation for this is:


Saver Category
0.1L/KM x Kilometres Driven x Current Petrol Price – 15% Discount

Value Category
0.111L/KM x Kilometres Driven x Current Petrol Price – 15% Discount


You will see these details in your usage receipt.

(It is compulsory to use the Speedpass at Esso for your fuel top up)

An Esso Speedpass will be installed on every car. It is attached to the back of our card reader. Head to any Esso petrol kiosk to top up Synergy Extra 5000.

The Speedpass must be returned to the unit after use. A fine of $100 will be imposed if a Speedpass is misplaced/mishandled during your trip.

Watch the video

If the speedpass is not used in any special circumstances, you will be reimbursed the NETT amount. If there is no NETT amount stated, you will be reimbursed (gross - 19%).

Minimum booking duration is 4 hours.

No, book a car for as short as 4 hours, no monthly or long-term commitments.

No need to register a company and no need to purchase expensive commercial insurance.

Smove has a 24/7 support hotline for all car related problems. For Grab partner mobile app issues, please contact Grab directly at +65 6655 0005.

Yes. To qualify for our Grab rates, you must complete an average of 1 trip per hour. E.g. If you rent the car for 5 hours, you must complete an average of at least 5 Grab rider trips. Otherwise, the personal trip rates will be charged instead.

You can reach our hotline at 6423 0068 or email us at support@smove.sg.

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hello@smove.sg - 6423 0068